Merten's Auto & Towing LLC

About Us

Since 1959, Merten’s Auto & Towing has been a cornerstone of the Burlington, Wisconsin community—keeping vehicles running smoothly and drivers safe on the road for generations. What began as a small, local repair shop has grown into a trusted, full-service auto and light truck repair facility, known for its integrity, reliability, and deep roots in the community.

Family-owned and operated, Merten’s is more than just a repair shop—it’s a place where customers are treated like neighbors. Their team of ASE Certified Technicians brings decades of experience and up-to-date training to every job, whether it’s routine maintenance, complex diagnostics, or emergency repairs. With five service bays and a commitment to staying current with today’s automotive technology, they’re equipped to handle everything from oil changes and brake work to engine diagnostics and suspension repairs.

But Merten’s doesn’t stop at the shop doors. Their 24-hour towing service is a lifeline for drivers in need, offering fast, dependable help with jump-starts, lockouts, and roadside assistance. Whether you're stranded on the highway or stuck in your driveway, their team is just a call away—ready to get you back on the road safely.

In true Wisconsin fashion, Merten’s also offers something unique: portable ice trailer rentals and sales of ice cubes and blocks—perfect for events, catering, or emergencies. It’s just one more way they serve the needs of their community with creativity and care.

Located at 389 Milwaukee Ave, Merten’s Auto & Towing is open Monday through Friday, 7:30 AM to 5:00 PM, and proudly affiliated with organizations like the Experience Burlington, Wisconsin Automotive Care Association, and the Wisconsin Towing Association, where they even serve on the board.

For over 60 years, Merten’s has built a reputation on trust, quality, and a genuine commitment to helping people. Whether you need a quick fix, a tow, or a trailer full of ice, you’ll find friendly faces and expert service at Merten’s Auto & Towing—where tradition meets top-tier automotive care.

Areas Served

Our Professional Associations

Bumper to Bumper Service Center
Experience Burlington
National Federation of Independent Business (NFIB)
Wisconsin Automotive Care Association (WACA)
Wisconsin Towing Association - Board Member

Our Certifications

ASE Certified

What We Offer

Our Services include:

Towing and Flatbed Service – Reliable, secure towing and flatbed options to transport your vehicle safely.
Jump Starts – Quick and efficient jump-starts to get you back on the road in no time.
Local Pick-Up and Drop-Off Services Available – Convenient pick-up and drop-off to make your service experience easy.
Brakes & Suspension – Expert inspection, repair, and replacement services for your vehicle.
Coolant & Transmission Exchange – Keep your engine and transmission in peak condition with professional fluid exchanges.
Oil Change- Keep your engine running at its best with quality oil that improves fuel efficiency, reduces wear, & extends engine life.
Diagnostics – Accurate diagnostics to quickly identify and fix vehicle issues.
Exhaust – Full exhaust repair and replacement for optimal engine performance and reduced emissions.
Interstate Batteries- Mertens Auto & Towing trusts Interstate Batteries for their unmatched reliability and long-lasting performance. Known for dependable power in all conditions, Interstate helps ensure our customers’ vehicles start strong and run smoothly. When you choose Mertens, you’re choosing quality you can count on.
New Tires/Tire Repair – New tire installation, balancing, and repair services to keep your ride smooth and safe.
Tire Rotation- A key maintenance service that evenly distributes tire wear by repositioning tires, improving traction, extending tire life, and ensuring a smoother, safer ride.
Shocks & Struts – Improve handling and comfort with expert shocks and struts services.

Our Products include:

Ice -Cube and Block Ice, Large and Small Quantities Available/Portable Ice Trailers Available for Rent *See Above for Pricing*

Testimonials

On 7/1/2025 A J had this to say:
Thank you Kathy and team for getting us in so quickly and for taking care of the Honda Civic we brought in. You were all wonderful and your prices seemed fair.

On 6/13/2025 Jennifer Anne Edgellina had this to say:
Always fixes my vehicles and I love giving them my money and leaving happy with a smile on my face! Mechanic shops realy suck in my opinion so I appreciate an awesome honest local family owned business! I'm over the top thankful! Hallelujah and Praise God!

On 6/13/2025 Jennifer Anne Edgell had this to say:
This mechanic has been monumental in my life I worked here and they inspired me to start my own business and they always fix my vehicles right and I leave happy and this business makes Burlington even more of a city of love and light! Burlington Wisconsin is a safe and over the top friendly city! Thank you Mertens Service for being like family I don't have! Appreciate the whole family and the hired unrelated ones as well! Thank you again for fixing my wheel bearing yesterday! No more airplane noise when I drive! Hallelujah! Praise God!

On 3/20/2025 Cameron Plein had this to say:
Been trusting them for work on my vehicles for over a decade. Will always bring my vehicle here

On 12/26/2024 Bob H had this to say:
Great service from a local business. Needed a car towed. They were right on time.

Contact Us

Merten's Auto & Towing LLC
389 Milwaukee Ave Burlington, WI 53105
Phone: (262) 763-5155
Fax: (262) 763-6510
Email: mertenser@yahoo.com

Milwaukee Avenue, Downtown Burlington, Wisconsin

Where To Find Us

Payment Types Accepted

American Express, Cash, Debit Cards, Discover, MasterCard, Visa, Apple Pay, Android Pay, Check

Our Hours

24 Hour Emergency Service

Holiday Hours May Vary. Please Call For Details.

Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM

News

Back-to-school season isn’t just for the kids—make sure your ride is ready too!

🛠️ $5 OFF any oil change
💧 FREE washer fluid top-off with every oil change

Whether you're heading to work, school drop-offs, or weekend errands, let us help keep your vehicle running smoothly and safely.

📅 Offer valid from September 1st to September 30th
📍 Stop by and take advantage of this limited-time deal!

📞 Call or visit us today to schedule your service!

Info

Ice Pricing
September Special!

FAQ

Auto Repair FAQs

What types of vehicles do you service?
We specialize in full-service repairs for autos and light trucks, including domestic and import models.

Are your technicians certified?
Yes, our team is staffed by ASE Certified Technicians with the training and experience to handle everything from routine maintenance to complex diagnostics.

What kinds of repairs do you offer?
We provide a wide range of services including oil changes, brake and suspension work, engine diagnostics, and more.

Can I schedule an appointment online?
Yes! You can request service through our website or by calling us directly. We’ll confirm your appointment and get you taken care of.

Towing & Roadside Assistance FAQs

Do you offer towing services?
Absolutely. We offer 24/7 towing, jump-starts, lockout assistance, and roadside support.

How do I request a tow?
Call us anytime for emergency towing at 262-763-5155. Please note: we do not check emails after hours, so phone is the fastest way to reach us when you need help.

Do you work with insurance companies for towing or repairs?
We do not work directly with insurance companies. All billing is handled through the customer, who is responsible for seeking reimbursement from their insurance provider.

Ice Services FAQs

Do you offer ice trailer rentals?
Yes! We rent portable ice trailers—perfect for events, catering, or emergency cooling needs.

Can I buy ice from you?
Yes, we sell ice cubes and blocks on-site. Just stop by during business hours.

Business FAQs

What are your business hours?
We’re open Monday through Friday, 7:30 AM to 5:00 PM. Towing services are available 24/7.

Where are you located?
You’ll find us at 389 Milwaukee Ave, Burlington, WI.

How long have you been in business?
We’ve proudly served the Burlington community since 1959, offering trusted automotive care for over 60 years.

What makes Merten’s different from other auto shops?
We’re a family-owned business with deep community roots, a reputation for honest service, and a team of certified professionals who treat every customer like a neighbor.

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